1. Introduction
At tranzilquora, we value the privacy and protection of our users' personal data. All activities related to the processing of personal data are carried out in accordance with the principles established by the European Union's General Data Protection Regulation (Regulation (EU) 2016/679, GDPR) and the applicable Spanish data protection regulations, including Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
This GDPR Policy aims to explain clearly and transparently how we collect, use, protect, and manage the personal data of users who access our website and use our online shopping services.
We respect users' privacy rights and ensure that their personal data is processed responsibly, securely, and in compliance with current regulations.
2. Scope of Application
This GDPR Policy applies to all individuals who access or use our website, including users who:
- Browse our website;
- Consult available products;
- Create a user account;
- Make online purchases;
- Provide necessary information for order delivery;
- Contact our customer service;
- Use any service available on our platform.
This policy regulates the processing of personal data provided directly by users or collected during the use of the website.
3. Data Controller
The data controller for personal data collected through this website is:
Website Name:
tranzilquora
Email:
tranzilquora.com
Phone:
+1 (262) 620-4876
Address:
1621 S 14th St,
Sheboygan, WI 53081,
United States
The controller guarantees that users' personal data will be processed in accordance with the GDPR, the LOPDGDD, and other applicable data protection regulations.
4. Personal Data Collected
During browsing, purchasing, or communicating with us, we may collect the following categories of personal data:
Identification Data
- Name and surname.
Contact Data
- Email address;
- Phone number.
Order-related Data
- Information about purchased products;
- Order number;
- Records related to transactions made.
Delivery Data
- Shipping address provided by the user for product delivery.
Technical and Browsing Data
- IP address;
- Data related to website browsing;
- Information obtained through Cookies and similar technologies.
We only collect the data necessary to manage orders, provide our services, and fulfill the purposes indicated in this policy.
5. Purpose of Data Processing
The personal data collected may be processed for the following purposes:
- Managing and processing orders placed through the website;
- Preparing and completing the delivery of purchased products;
- Managing payment-related processes;
- Providing customer service and answering inquiries;
- Managing return, refund, or post-purchase service requests;
- Improving the browsing and shopping experience;
- Analyzing website usage through permitted technologies;
- Maintaining the security and proper functioning of the platform;
- Complying with applicable legal obligations.
Personal data will not be used for purposes incompatible with those informed to the user or different from those necessary for the provision of the requested services.
6. Legal Basis for Processing
The processing of personal data is carried out in accordance with the legal bases established by the GDPR:
User Consent
When the user voluntarily provides their data or accepts certain processing through the mechanisms available on the website, processing will be carried out according to the consent granted.
The user may withdraw their consent at any time when the processing is based on this legitimation.
Contract Execution
The processing of certain data is necessary to manage purchases, process orders, make deliveries, and fulfill services requested by the user.
Compliance with Legal Obligations
We may process personal data when necessary to comply with applicable legal obligations related to our commercial activities.
Legitimate Interest
We may process personal data when there is a legitimate interest related to service improvement, website management, prevention of misuse, and protection of our services, always respecting users' rights and freedoms.
7. Communication of Data to Third Parties
Personal data may only be communicated to third parties when necessary to properly provide our services or comply with legal obligations.
Potential recipients may include:
- Transport and logistics providers necessary for deliveries;
- Payment service providers necessary to manage transactions;
- Technology providers necessary for the operation and maintenance of the website.
These third parties may only access the data necessary to perform their functions and may not use them for purposes other than those authorized.
We do not sell or transfer users' personal data for commercial purposes unrelated to the services offered.
8. International Data Transfers
Due to the nature of our services and the location of certain providers or systems used for website management, personal data may be processed outside the European Economic Area.
When international data transfers occur, appropriate safeguards established by the GDPR will be applied to ensure an adequate level of personal information protection.
9. Cookies and Similar Technologies
Our website may use Cookies and similar technologies to enhance user experience and ensure the proper functioning of the platform.
These technologies may be used to:
- Enable essential website functions;
- Remember user preferences;
- Analyze browsing patterns;
- Improve the online shopping experience.
The use and management of Cookies are regulated by our Cookie Policy, where users can find additional information about these technologies and the available options for their configuration.
10. Data Retention
Personal data will be retained only for the period necessary to fulfill the purposes for which they were collected.
The retention period will be determined considering:
- Order management and fulfillment;
- Provision of post-purchase services;
- Applicable legal obligations.
When personal data are no longer necessary, they will be deleted or processed in accordance with the corresponding legal requirements.
11. User Rights
Users can exercise the rights recognized by the GDPR and applicable Spanish regulations:
Right of Access
Allows users to know what personal data we process and obtain information about its use.
Right to Rectification
Allows users to request the modification of incorrect or incomplete personal data.
Right to Erasure
Allows users to request the deletion of personal data when legally established requirements are met.
Right to Restriction of Processing
Allows users to request the restriction of personal data processing in certain circumstances.
Right to Data Portability
Allows users to request the delivery of certain personal data in a structured format when applicable.
Right to Object
Allows users to object to certain personal data processing when appropriate in accordance with current regulations.
Right to Withdraw Consent
When processing is based on user consent, users may withdraw it at any time.
To exercise any of these rights, users can send a request via our email indicating the right they wish to exercise.
Email:
tranzilquora.com
12. Right to Lodge a Complaint
If a user considers that the processing of their personal data does not comply with applicable regulations, they have the right to lodge a complaint with the competent supervisory authority.
In Spain, you can contact:
Spanish Data Protection Agency (AEPD)
Users can consult the procedures available on the official AEPD website to exercise this right.
13. Data Security
We adopt reasonable measures to protect users' personal data against unauthorized access, loss, improper modification, or misuse.
These measures are intended to:
- Protect the confidentiality of personal data;
- Maintain the integrity of information;
- Reduce risks related to data security;
- Prevent unauthorized access to personal information.
Although we apply appropriate protection measures, no electronic storage or transmission system can guarantee absolute security.
14. Updates to This Policy
We may modify this GDPR Policy when necessary due to legal changes, modifications in our services, or adjustments in our data processing practices.
Updates will be published on this same page to keep users informed about how we protect their personal data.
We recommend reviewing this policy periodically to be aware of any relevant modifications.
15. Contact
For any queries related to this GDPR Policy, personal data protection, or the exercise of rights recognized by applicable regulations, you can contact us via:
Sitio web:
tranzilquora
Correo electrónico:
tranzilquora.com
Teléfono:
+1 (262) 620-4876
Dirección:
1621 S 14th St,
Sheboygan, WI 53081,
Estados Unidos
Horario de atención:
Lunes a viernes:
09:00–18:00